Testimonials...

How do I use my Ultimate Cloths?

Simply Wet them with water - Wring out Well - then Clean your Surface and Walk Away! Ultimate Cloth's unique 'one-step' process cuts your cleaning time in half. No more messy chemicals. No more paper towels!

How do I clean my cloths?

This is a great place to refer to the 'Tips & Care' page of this website.

We recommend you wash your cloth with soap/detergent or at least rinse it very well prior to first use. Hand or machine wash the cloths alone or with lint-free items. Our customers love the bleaching aspect for the disinfectant properties when used in the kitchen & bathroom. Do Not use fabric softener. The fibers do the work and fabric softeners coat the surface of the cloth keeping them from being able to pull the dirt from your surfaces.

*Note: If using bleach in your water, be sure to rinse it out completely before putting the cloth away. Bleach will break down the fibers quicker so proper rinsing will extend the life of the cloth. Air drying will also prolong the life of the cloth.

Bottom line is that we guarantee a clean cloth will not streak or spot. If you ARE getting streaks or spots... it's time to rinse it well or to wash it, depending on what has been pulled into it.

I'm getting water spots - what am I doing wrong?

Water spots are caused by too much moisture in your cloth. When ready to use it, wring it out WELL. Water spots simply mean you still have too much moisture in your cloth.

What surfaces will the Ultimate Cloths clean?

The Ultimate Cloths excel on any hard surface such as glass, chrome, stainless steel, ceramic tile, Corian, granite, LEXAN, marble & more! Put them to work in your kitchen, & bathroom, on windows, mirrors, framed artwork, crystal, appliances, shower doors, countertops, cars, motorcycles, boats, RV's & more. The more you use them - the more uses you'll find for them.

Can I use the Ultimate Cloth on my Plasma TV screen or my LCD computer monitor?

ABSOLUTELY! There are no chemicals in the cloth and the cloth will not scratch these surfaces. NOTE: Dirt will scratch, but the cloth will not. Make sure your cloth is clean & free of debris from any other cleaning you may have done.

Why am I getting streaks on my windows?

Once in a while it has been found that there can be debris left on your cloths from the manufacturing process or from previous cleaning you have done which can hinder the 'streak free clean'. Please wash them with whites in detergent - make sure they are rinsed properly and resume use. For normal use, wet with water - wring out WELL & wipe any surface. Don't over- dampen.

Remember: a CLEAN cloth will never streak or spot so if you are getting streaks after using your cloth for awhile, it's probably ready for a good 'rinsing' or washing.

Is your Site Secure?

Absolutely! When you come to the order form, you will see a small yellow padlock in the bottom bar of your browser screen.

What is your return policy?

If for any reason, you are not happy with the Ultimate cloths, please call us at 1-832-277-4744. We want you to be as 'in love' with these cloths as we are and if you're not... there's a reason. We want to work with you so they can save you the time & money as they do for all our customers!

All returns must have an RMA # which you will get from us over the phone.

For orders under $100, if you would like a refund, we will gladly give you a refund within 30 days of original purchase.

For retail orders $100 and above, we will Refund or Exchange products within 14 days.

PLEASE NOTE THAT NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA# (return merchandise authorization).

If the above conditions are not met, Texas Ultimate Cloth, reserves the right either to refuse the return or to charge a restock fee of not less than 30% and reimbursement of shipping charges.

Why do you only offer a 30 day Money Back Guarantee?

We want you to put the cloth 'to use' and not 'to the side'! Once you use the Ultimate Cloth products, we know you'll fall in love with them just as our other customers have. If you don't, we want a phone call because we know you're probably doing something that may be simple to correct, yet it could be affecting the results of the cloth! We would never have a problem refunding a customer's money. We would simply prefer that our customers have the benefit they were looking for when they purchased the cloth.